Manager Infrastructures et Operations (H/F)

offre publiée le 27/11/2017
Informations clés
  • Entreprise


  • Référence


  • Localisation

    00 - Tous départements

  • Type de Contrat

    Temps complet

  • Expérience

    10 ans

  • Fonctions

    Informatique - Télécoms - Multimédia

  • Langues étrangères

    Anglais courant

Présentation de l'entreprise

Créé en 2001 en France, le groupe Arkadin (+ de 750 personnes dans le monde) est spécialiste des services de collaboration à distance (audio, web et vidéo conférences). Avec une des plus fortes croissances de son secteur d’activité, Arkadin est présent en Amérique, Asie et Europe au travers de ses 25 filiales et  propose partout dans le monde des services de haute qualité dédiés aux moyennes et grandes entreprises.
Arkadin offre un environnement de travail dynamique, basé sur des valeurs fortes.


The primary responsibilities of this role are to provide supportive leadership, vision, strategy and drive operational excellence for our technology infrastructures. You will handle infrastructure services ran within our own data centers but also in the cloud. Your role also entails leading an operational team which is responsible for infrastructure support underlying all collaborations products

Your key activities & tasks:

- Infrastructure Delivery and Operational Support

- DevOps - Automation of Infrastructure Provisioning, Configuration and Delivery

- Operational Maturity - Documentation, Best Practices, 24/7 Tier3 On call Support

- Cloud Centric Initiatives and expansion

- Participates on all hardware and software evaluations and selection

- Drive infrastructure project priorities with business owners, business partners, internal/external project team members, IT application and development teams

- Datacenter Consolidation and Business Continuity Implementation

- Hire Talent to grow your team

- Leading a team of 5 to 10 people


Your key expected results (KPI's):

- Provide an Always ON infrastructure to support Arkadin's services

-  Deliver the design and engineering of our Networks, Servers, Storage, System, Database and Data Protection environments to provide low latency and high performance systems

- Proactively identify appropriate sourcing opportunities for infrastructures platforms that will host our core infrastructures environment in order to drive revenue, reduce cost or mitigate risks

- Take ownership of all assigned projects and ensure that they deliver agreed benefits and meet time, budget and quality standards agreed


Profil recherché

- A leader of leaders who has proven experience in building and leading a diverse, highly motivated, and effective team

-  Demonstrated experience delivering results in an ambiguous and changing environment and the ability to work independently and be a self-starter

-  Ability to collaborate, to openly communicate, present and negotiate effectively across disciplines and groups, with suppliers and customers, both internal and external

- 10+ Years' experience operating in mission-critical, 24x7x365 production environments

- Strong working knowledge of physical IT infrastructures (Intel Servers, SANs, Networking, Capacity, DC Rack/Enclosures, Virtualization Technologies etc...)